How have previous guests enjoyed their stay at Casa Coburn? Below are reviews they’ve shared. Guest reviews are shown on a light gray background with our response indented on a pale blue background.
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Home was perfect
So glad that these guests enjoyed their stay!
- Great location around the corner from lap pool & down the street from beach, but on a very busy lane used as a through-street. We were startled awake at 8 am by ladders going up, buckets scraping, etc. Constant irritating workmen noise - downstairs is dark and cold - had the space heaters going every evening. There is no contact with the outdoors from the living area, which is particularly sad when that is what you come to Mexico for. The courtyard is useless – not even a hose for washing sand off feet as the website says - there is no place bright enough to read or write. Very disappointing when we wanted a warm, quiet place for a month of relaxation - loveseats in living room are stained, one has a back cushion missing; we had to cover them in bedsheets to use them - there is no place to lounge with your feet up except in bed - comfortable beds but headboards are not attached to frames; both creak too much for romance. - there are 4 TVs, but only 1 works. overall material state of this house is summarized by the utter uselessness of GE dishwasher which doesn't clean dishes, leaving us to re-wash every item - same with washer and dryer - everything comes out linty - out of 20 knives in kitchen, not a single sharp one - good selection of teabags, but no kettle. Owner responded promptly: he would try to get one, but then silence, not even an apology for not being a tea drinker. * Safety tip: make sure you use sink when pouring boiling water from saucepan onto your teabag – why no teapot?? - as it will spill and burn you because it is not meant to be used as, well, a kettle - the Mr. Coffee takes 30 min to make a pot; needs descaling or replacing - whole place badly needs maintenance & deep-cleaning. New beach towels are lovely but we couldn’t even clean the house ourselves. Had to buy our own sponges for kitchen counters, scrounge around for almost-empty bottles of toilet cleaner and cleansers. Owner should at very least provide all cleaning supplies plus adequate amounts of toilet paper and coffee filters! Hello...we're talking a few dollars here * Repair we had to make: bathroom window had become warped from being left open. Had to arrange to have it removed, repaired and reinstalled. A waste of one full day of our vacation. - patio is up a narrow stone staircase, does not have loungers or full sun. Who wants to trundle heavy dishes upstairs to get to the BBQ, where there is no sink or dining table?
It is very disappointing that these guests failed to communicate with me. They e-mailed twice during the first three days of a month stay and never again. I got no response when I tried to answer issues they raised.
They claim the Web site states a hose is available in the courtyard. No, it has a photo of the faucet with a caption that reads "After a trip to the beach, a faucet on upstairs deck can be used to rinse feet and more." It is exactly where the site claims it is.
Issues reading and writing? There are plenty of lights if the natural light isn't enough.
There are three televisions (not four) and all are working. Had they communicated with me or my property manager, we could have explained that they were pushing the wrong buttons on the remote.
No other guests (or myself) have had issues with the coffee maker, dishwasher, washer or dryer. I would love to provide a Keurig coffee maker, but there is no place to buy cups for it. They never communicated any appliance problems during their stay.
As for the teakettle, I replied multiple times (on the day it was reported) about options for getting a replacement. When I got no response from them (in more than three weeks) to the questions I posed, I could only assume they had solved the issue.
If basic supplies were needed, they should have contacted the property manager. I provided numerous ways to make this contact. It is as simple as stopping in the nearby office. As I live in another country, I can't do it myself and I have a very responsive property manager that happily helps guests when asked.
These guests did NOT have to repair the bathroom window, nor did it waste a day of their vacation. Again, they failed to communicate anything with me. They demanded the property manager fix something that was a non-issue. Even though it wasn't needed, it could have been completed without them being there to watch.
Yes, a staircase goes from the first floor to the second floor. While this couple may not have wanted to use the BBQ on the patio, that is their choice. Other guests have been very happy to use it on the upstairs patio. I do provide a very accurate picture of where it's located & the patio furniture collection.
If this couple had simply communicated their concerns with me or my property manager, they would have found we were more than willing to help. Guests before & after this couple have been thrilled with the house.
Great location as close to lap pool and beach. Wonderful upstairs outside sitting area with fire pit and BBG grill. Great WiFi and TV selection.
So happy to hear these guests enjoyed their time in Loreto and the amenities provided.
Travelling with 2 small children ages 4 and 9, I was looking for a 2 bedroom space. It seems like most rental houses in this community have an upstairs and downstairs bedroom which was not ideal for our family. Casa Coburn however has a individual size pull out sofa bed for our 9 year old. We set up the other small sofa next to the pull out for our 4 year old. It worked well. There were enough extra bedsheets available. The home is clean, orderly and well-equipped. Internet was flawless. The great photos on the house profile helped me know what we were going to recieve. Totally satisfied with the quality of the rental. Foster Coburn, the owner, was very quick to respond to my emails leading up to our arrival and during the stay as well. Location is very charming. It was nice to walk around the neighborhood. Hope to stay at Casa Coburn again in the future.
Yes, most casas do have one bedroom upstairs and another downstairs. So glad this family was able to use the fold out bed and couch to improvise. Really nice to hear this family was able to enjoy their quick getaway!
Overall a nice place. Be aware this is mostly a retirement community of Canadians. Wonderful people though.
Glad to hear these guests enjoyed the casa. Most of the casas are owned by people from the US and Canada, typically those who live in Loreto are retired. The younger owners are the ones who rent their homes.
Foster, thank you so much for sharing your little piece of paradise with us, we thoroughly enjoyed our stay at casa Coburn in Loreto bay. The casita was very nice, very comfortable. The grounds were well maintained, we enjoyed the nice cool lap pool as well as having the beach so close. All of our needs were met within walking distance and the short drive to and from down town Loreto also made grocery shopping and dinner out very convenient We will and I already have suggested your place to others. Thanks again, Bret.
So glad to hear all of this guest's needs were met and that they got to experience the Loreto Bay amenities and the town of Loreto. Would love to have you back!
The house meet all the expectations, there were no surprises. The home was clean and well maintain. There were plenty of towels, and plates and forks. I did not used any of the other cooking utensils, so I wouldn't be able to say much, but as far as the plates and cups go, everything was fine. Finding the home was a bit confusing but the security guy on the premises was very helpful and took as to the house and gave us details of the property and amenities, places to eat, and places to visit. The beds were in good condition and very clean. There was a washer and dryer which is very convenient. The only thing I though was a bit weird was the fact that there was a fee of $2.00 for the use of the grill, well not the grill but for the gas. I did not use it, did not cooked, but I had stayed at other places and had never seen that before. I just thought that the gas would be included. Other than the everything was as expected, everything was beautiful clean and well-kept. The owner is very helpful and will respond to request in a matter of hours. I had a special request for a letter and he responded to me with a letter in a matter of hours. I really appreciated his help and assistance. Overall very good. I would definitely stay here again and would recommend it to anyone.
So happy the guests found the house had everything they need. I'm sorry that the detailed map I provided of the neighborhood didn't help them find the house. Would love to have them back in the future!
We had a wonderful week! Your house was beautiful and It had everything we needed to make our stay comfortable. We appreciated having the second master bedroom and bath upstairs for a grandparent's getaway. The proximity to the Community Pool and beach was perfect! We especially enjoyed the Community Pool with our grandkids! We enjoyed walking through the complex and seeing all of the beautiful landscaping. We felt very safe with the friendly security guards riding their bikes throughout the complex. We will be returning! Thanks so much!
So happy that these guests enjoyed they stay and found all the amenities nearby!
We had a wonderful stay in Loreto Bay. Our casa was more than adequate with all the amenities we needed. The owner supplied toiletries which was a nice touch. Very comfortable bed and nice and quiet. Only a few steps to the most amazing lap pool and a two minute walk to the beach where you can rent kayaks, paddle boards or snorkelling gear. We were also able to book a fishing charter from the same place. Everyone is so friendly and helpful. A very safe place with security 24 hrs a day. Looking forward to coming back next year:)
Very nice to hear this couple had an enjoyable stay and took advantage of the convenient location of the lap pool and beach. Look forward to having them as guests in the future!
The Casa was absolutely beautiful, Loreto bay is such a nice and quite place to stay and all the community is gorgeous. This Casa was way more than what we expected, spacious, cute and it had everything we needed. Great communication with the owner also. I would definitely stay here again.
So glad to hear this family enjoyed their time in Loreto Bay and my casa.